by LeAnn Specht | Mar 8, 2020
It can be a dreadful feeling…feeling frazzled. It’s that feeling you get when you would rather be designing and engineering, when you would like to finish a project, but you have to stop what you are doing and take care of your business. Maybe it’s as simple as...
by LeAnn Specht | Mar 6, 2020
I have had the privilege of belonging to the Society of Marketing Professional Services (SMPS) for more than a decade. I originally “targeted” this association because I was marketing/selling marketing database software to Architecture/Engineering firms. I thought I...
by LeAnn Specht | Mar 4, 2020
Collections. It might as well be a 4-letter word in the AEC industry. I know many firms are chasing accounts receivables that are often as old as 90-120 days. I also know, as a Principal, you would sleep better at night if you could keep the average collection period...
by LeAnn Specht | Feb 29, 2020
Managing knowledge. Document management. Intellectual property management. All of these phrases are “buzz” words in the AEC industry. It is a hot topic because being able to use your project documentation and historical data is critical. No matter how you refer to...
by LeAnn Specht | Feb 25, 2020
“Having a surefire way to track and keep client promises” is my favorite way of describing the need for a CRM (client relationship management) system. I know that the topic of CRM has been beaten into the ground — with much of my 30-year career in this industry spent...
